Operating the "Relux" online booking service for luxury accommodations and under the umbrella of KDDI, Loco Partners has been selected as Japan’s first closed β partner for Facebook’s development of a Customer Chat Plugin. Loco Partners plans to use it for a customer consultation service.
The Customer Chat Plugin closed β allows a partner company to enable chat communication with its customers on its own website instead of on Facebook via Facebook Messenger.
The new chat tool is available on the English website of Relux. After tests, Loco Partners will start full-scale uses.