Bebot, an AI chat concierge developed by Bespoke, an IT solution provider, has started introducing ‘Narita Transit & Stay Program’ to international arrivals at Narita International Airport since April 16 2018. Bebot is a chatbot for smart phone to answer questions or on tourist spots or attractions from international visitors in English or Chinese on a real-time basis for 24 hours.
Narita already uses the AI concierge to provide international arrivals with information on airport facilities and services. In addition to that, introduction of a transit tour was added to encourage international transit passengers to optimize their waiting times for the next flights
