News

According to Japanese Customer Satisfaction Index 2022 (JCSI 2022), Jalpak won NO.1 customer satisfaction, followed by ikyu.com, Hankyu Travel, JTB and ANA Travelers in the travel industry.

Rakuten Travel, a Japanese leading OTA, has released ‘Sustainable Icon’ to introduce sustainable efforts by hotels and ryokans on its booking platform　and give ‘Sustainable Travel Badge’ to them.

The total number of Japanese guest nights in September 2022 (provisionally) was up 70.5% year on year to 38.3 million, which were 5.4% fewer guests nights than the same month in 2019. The occupancy rate was 46.9% overall.

45% of about 800 targeted hotels and ryokans in Japan are expected to increase annual revenue for FY2022, according to Teikoku Databank. the most challenge to full-scale recovery is labor shortage in the hospitality industry

Spending in Japan by international visitors for three months from July to September 2022 was estimated at 163.1 billion JPY or 310,000 JPY a day.

ANA posted net income of 19.6 billion JPY for the first half of FY2022 ended September 30 2022, the first half-year profit for the past three years. ANA has revised the full-year forecast upward.

JAL increased operating revenue was up 112.8% year on year to 618.5 billion JPY for the first half of FY2022 and considerably improved net loss from 104.9 billion JPY to 2.1 billion JPY. For the full year, it has still forecasted that net income of 45 billion JPY can be secured.

Malaysia Airlines has augmented its Kuala Lumpur-Japan network since November 2022 to meet growing traveler demands from Malaysia, increasing flights for Haneda and Narita.

The latest Teikoku Databank survey finds that the ratio of companies suffering labour shortage reached 50.1% as of September 2022, which was the largest ratio since the pandemic began.

Japan National Tourism Organization (JNTO) has restarted full-scale promotions to the world, following practical open of the border on October 11 2022, focusing on adventure tourism as well as higher-valued travel from Europe, U.S. and Australia particularly.

Local experience booking platform of Japan ‘Asoview’ and Hong Kong-based travel booking platform ‘Klook’ signed a strategic business partnership. On ‘Urakata Series,’ an Asoview’s SaaS-based service for tourism operators, Klook’s offering products are offered.

Digital Agency of Japan will integrate ‘My SOS,’ a health certificate app, into ‘Visit Japan Web’ on November 1 2022 to make faster immigration possible.

Sales of 43 major travel companies increased by 141.9% year on year to 194.2 billion JPY in total in August 2022. Sales in overseas travel were up 521.8% year on year to 34.3 billion JPY due to gradual restart of overseas travel package tours.

The number of international arrivals in Japan in September 2022 was 206,500, which were the first over 200,000 a month in the pandemic. Compared to August 2019 (2,272,883 arrivals), the result remained a 90.9% decrease.

JAL will reduce oneway fuel surcharges on its international flights for two months from December 2022, reducing it for Hawaii from 37,400 JPY to 30,500JPY or for long-haul from 57,200 JPY to 47,000 JPY.

ANA is revamping ‘ANA Mileage Club App’ to a super app by installing mini apps for a variety of daily life services, accelerating it to 'super app' with a concept of ‘living with miles.’

Ministry of Foreign Affairs of Japan lowered COVID-19 travel warning worldwide to LEVEL 1 (Be careful of traveling) on October 19 2022.

JR East, a Japanese railway company covering eastern Japan, has begun selling NFT (non-fungible token) ) station name signs, celebrating the 150th anniversary of birth of the Japan’s first railway.

Universal Studios Japan (USJ) and Ant Group signed a corporate marketing partnership contract to introduce Alipay+ payment service in the park, expecting that the partnership will raise payment conveniences for visitors to Japan from Asia.

ANA Holdings revealed that international flight bookings for 7 days between September 23 and 30 for flights in January 2023 doubled in point of sales in Japan and increased by five times in foreign point of sales .