News

Japan Customer Satisfaction Index 2022 selects four hotels in the annual top 10 overall

Japan Customer Satisfaction Index 2022 selects four hotels in the annual top 10 overall

‘Japan Customer Satisfaction Index 2022’ is announced. The most-satisfied company is ‘Shiki Theatre Company,' and four hotels are ranked among top 10.
ANA unveils products and services of its new international brand ‘Air Japan’ with a business model in between FSC and LCC

ANA unveils products and services of its new international brand ‘Air Japan’ with a business model in between FSC and LCC

ANA unveiled seats, in-flight services, cabin attendant uniforms and boarding music of its new international brand ‘Air Japan,’ which is scheduled to take off to Southeast Asia from Narita International Airport in February 2024.
British Airways will extend its Haneda network to 11 flights a week on March 26

British Airways will extend its Haneda network to 11 flights a week on March 26

British Airways will increase frequencies on the London-Haneda route from seven flights a week today to 11 flights a week on March 26 2023.
Wealthy population in Japan is estimated at 1.5 million households, including 90,000 super-rich people

Wealthy population in Japan is estimated at 1.5 million households, including 90,000 super-rich people

Wealthy population in Japan is estimated at 1.49 million households in 2021, who hold financial assets of 364 trillion JPY in total, according to Nomura Research Institute (NRI).
Japan Tourism Agency launches a public-private committee to encourage companies to introduce telework and Workcation rules

Japan Tourism Agency launches a public-private committee to encourage companies to introduce telework and Workcation rules

Japan Tourism Agency launched a public-private committee for telework and Workcation promotion to create momentum for telework and Workcation and working on companies to introduce new corporate rules.
Veltra, a Japanese leading experience booking platform, extends partnership with Tiqets  for API connection to increase sales channels

Veltra, a Japanese leading experience booking platform, extends partnership with Tiqets for API connection to increase sales channels

Veltra, a Japanese leading experience and tour booking platform, and Tiqets have agreed to extend the strategic partnership, including transition of business operation by Tiqets in Japan to Linktivity, a subsidiary of Veltra.
Japanese government has eased entry restrictions from mainland China and allowed airlines to fly to local airports since March 1

Japanese government has eased entry restrictions from mainland China and allowed airlines to fly to local airports since March 1

The Japanese government has eased temporary entry restrictions from mainland China and has allowed airlines to operate or increase flights from mainland China to local airports since March 1 2023.
Issued Japanese passports increased in 2022, but valid passport holders decreased

Issued Japanese passports increased in 2022, but valid passport holders decreased

the number of issued Japanese passports in 2022 was up 117.5% to about 1.37 million, but valid passports as of the end of 2022 reduced from 24 million a year ago to 21.7 million.
Labour shortage in Japan is outstanding in hotels or ryokans as almost 80% of those say ‘yes’

Labour shortage in Japan is outstanding in hotels or ryokans as almost 80% of those say ‘yes’

According to the Teikoku Databank survey, 77.8% of hotels or ryokans answered that they have suffered labour shortage of full-time employees, and for part-time employees, the ratio was record-high 81.1%.
Kansai Tourism Bureau partners with Mastercard to accelerate digital payment for tourists in Osaka Expo 2025

Kansai Tourism Bureau partners with Mastercard to accelerate digital payment for tourists in Osaka Expo 2025

Kansai Tourism Bureau signed MOU on strategic partnership with Mastercard to accelerate digital payment in 10 prefectures in the Kansai area toward the Expo 2025 Osaka Kansai.
Four ‘Flying Car’ operators in Osaka Expo are selected as a step to commercialization in Japan

Four ‘Flying Car’ operators in Osaka Expo are selected as a step to commercialization in Japan

A team of ANA Holdings and Joby Aviation, JAL, Marubeni and SkyDrive are selected as 'Flying Car' operators in 2025 Osaka Kansai Expo. ORIX was selected as a partner who will operate the vertical-port.
Japan Travel and Tourism Association opens a comprehensive tourism database covering 1,741 local regions nationwide

Japan Travel and Tourism Association opens a comprehensive tourism database covering 1,741 local regions nationwide

Japan Travel and Tourism Association opened a new tourism information website ‘JAPAN 47 GO’ containing about 110,000 local tourism attractions and experiences in 1,741 local regions nationwide.
United Airlines will extend its Japan network this summer, launching Haneda-Los Angeles and -Washington DC

United Airlines will extend its Japan network this summer, launching Haneda-Los Angeles and -Washington DC

United Airlines will launch daily services between Haneda Airport and Los Angeles and Washington DC on March 26 2023 and increase flight frequencies to 59 a week in total between Japan and Micronesia in this summer.
Travel spending in Japan by Japanese travelers recovered to the 2019 level in Q4 of 2022

Travel spending in Japan by Japanese travelers recovered to the 2019 level in Q4 of 2022

The total amount of Japanese travel consumption was just down 0.6% year on year to 5.1 trillion JPY in the 4th quarter of 2022(October to December 2022), compared to the same period of 2019.
More than 90% of Japanese Generation Z who have experienced overseas travels want to travel overseas this year

More than 90% of Japanese Generation Z who have experienced overseas travels want to travel overseas this year

More than 90% of Japanese Generation Z who have experienced overseas travels say that they want to go overseas within this year, according to Japan Tourism Agency's survey. The most-focused point to choose a destination is ‘security’ with 73%.
More than 1 million out of 1.5 million international travelers in total visited Japan from East Asia in January 2023

More than 1 million out of 1.5 million international travelers in total visited Japan from East Asia in January 2023

The number of international visitors in Japan in January 2023 was 1,497,300, out of which more than 1 million travelers visited from East Asia. Top source market was South Korea with 565,200 visitors.
ANA is integrating its domestic passenger service system into Amadeus Altea for international flights to unify the booking management

ANA is integrating its domestic passenger service system into Amadeus Altea for international flights to unify the booking management

ANA will integrate its domestic passenger service system into Amadeus Altea Passenger Service Systemto maximize seamless services for all passengers on a single platform. The integration will be in progress from FY2025 to FY2026.
JAL begins issuing eco-exclusive miles, which can redeem a flight ticket

JAL begins issuing eco-exclusive miles, which can redeem a flight ticket

JAL will issue ‘Green Life Mile’ to members who purchase eco-friendly services or commodities. The accumulated miles can redeem a flight ticket or different point services
Hyatt will open residence-typed ‘Hyatt House’ in Shibuya, Tokyo in the spring of 2024

Hyatt will open residence-typed ‘Hyatt House’ in Shibuya, Tokyo in the spring of 2024

Residence-typed ‘Hyatt House Tokyo Shibuya’ will open in newly developed commercial complex ‘Shibuya Sakura Stage’ in the spring of 2024.
Airbnb Japan donates 150 million JPY to renovate old Japanese-style houses to enrich ‘Historical Homes’ category

Airbnb Japan donates 150 million JPY to renovate old Japanese-style houses to enrich ‘Historical Homes’ category

Airbnb Japan donated 150 million jPY to Japan Kominka (old Japanese-style house) Association, enriching ‘Historical Homes' category in Japan. The Association plans to support up to 5 million JPY each for renovation of 30 houses nationwide.